Worse Than Greek

I figured out, at last, what's been frustrating me at work about the flow, communication, data, information retrieval, order entry, etc...it's a PC world, and I'm a MAC! Excel. Ugh. Windows. Double Ugh. Blackberry. Ugh Ugh Ugh. Devices don't speak to each other, everything needs another ap that then needs a new ap to run...and the instructions are written in an assumptive tone, without a thought to the end user's frame of reference. Templates don't work on Blackberry, Great Plains won't email reports ....nothing is intuitive--there are rough seams everywhere. And it all takes twice as long to accomplish something half as useful. Not to mention taking twice as many people---it all breaks my golden work rule--Touch Something Once. (and only once!) HOW DO PEOPLE WORK THIS WAY?!?!?