Retail Slave

The store expansion and renovation is complete--visually and physically anyway, I still have loads of things to do like tagging, inventory, training, and oh you know, answering stupid questions. Our expansion involved the creation of entirely new floor--the basement was excavated (digging 5 feet down), a wall blown out and a stair case put in. It's the new lower, or "Studio" level, 6,000 square feet of furnshings. Woo-hoo! But customers sometimes don't get it... "What's downstairs?" The first time I heard this, I was confused and replied "What do you mean?" Imagine quizzical expression. The customer was serious, --"Oh, more furniture". Duh. What else would be downstairs in a furniture store? I dismissed it as one dim wit. But I was wrong---this question keeps coming. And I don't know how to reply. Isn't it obvious? Wouldn't you just KNOW that an expanded showroom floor would, you know, feature more merchandise? Wouldn't a bigger grocery store just have MORE groceries? Apparently not. Apparently, it is a great mystery, this new 'downstairs'. The question is getting so boring, I'm experimenting with new answers.. "Our exciting new Dungeon Level features chains, whips and a large selection of vinyl apparel." "Downstairs you'll find Portland's finest ass-waxing salon." "Come on down, there are pin ball machines!"